Shipping Policy

At JNR Smoke, we want to make your shopping experience as smooth as possible. Below you’ll find everything you need to know about our shipping services:

Shipping Rates

• Free Shipping: Enjoy Free Shipping on all orders over €90.

• Fast Shipping Fee: For orders below €90, a €15 flat rate applies.

 

Delivery Time

• We ship with trusted carriers to ensure your package arrives quickly and safely.

• Estimated delivery time: 3–7 business days (depending on your location).

Processing Time

• Orders are typically processed and dispatched within 24–48 hours after payment is confirmed.

• Once your order has been shipped, you will receive a tracking number via email to follow your delivery in real-time.

Possible Delays

While we always do our best to deliver on time, please note that in some cases your package might take a little longer due to:

• High seasonal demand (holidays, peak shopping periods)

• Customs inspections or clearance procedures

• Weather conditions or carrier-related delays

• Incomplete or incorrect shipping details provided at checkout

Additional Information

• Please double-check your shipping address before completing your order to avoid unnecessary delays.

• If your package is delayed beyond the expected timeframe, don’t worry — our support team is here to help.

For any questions regarding your shipment, feel free to reach us at service@jnrsmoke.com.